Shipping

Processing time: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping time: We ship through USPS so shipping time is between 5-10 business days.

Shipping Rate: Shipping charges for your order will be calculated and displayed at checkout. 

Delivery or In-store Pickup: We do not offer Local Delivery or In-store Pickup as we do not have a storefront location.

International: Unfortunately at this time we do not ship internationally, we plan to make this an option in the future.

Returns, Refunds and exchanges

We accept returns within 7 Days of delivery. Please ship the item back within 30 days to get a refund, If the item is unused and in its original condition, we will refund the full order amount, minus the shipping costs for the return.

• Items on clearance cannot be returned or refunded.

• Items that are originals, or one of a kind, cannot be exchanged.

• In the event that your order arrives damaged in any way, we can issue a refund or exchange. You must email us within 24-Hours of arrival, with your order number and a photo of the item’s condition.

• If an item is lost in the mail, meaning it's been over 21 days since ordering, we can either Refund the item or attempt shipping it out again.

• Most importantly, we are a very small business, but we are always here to help. Please feel free to email us at ghostbugart@gmail.com if you’re having any issues with your order, and thank you for supporting us!